All returns must be
postmarked within fourteen
(14) days of the purchase date. All returned items must be in new and
unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@coocuu.com to obtain a Return
Merchandise and include your proof of purchase, then
Attn: Returns
After receiving
your return and inspecting the condition of your item, we will process your return or exchange seven
(7) days from the receipt of your item to process your return or exchange Refunds may take 1-2
billing cycles to appear on your credit card statement, depending on your credit
card company. We will notify you by email when your return has been processed.
The following
items cannot be
● Used Items
For defective or damaged
products, please contact us at the contact details below to arrange a refund or
exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any
questions concerning our return policy, please contact us at:
CooCuu's Vision
My vision is to combine education, fun, and faith, all while connecting with kids in a real and interactive way. I want to build something that reflects my own childhood experiences—like those Sunday school songs that I still cherish today—and I want to share those memories and values with a new generation.
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